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Do I Require an AODA-Compliant Washroom for My Business?

Do I Require an AODA-Compliant Washroom for My Business?

Lets explore the intricacies of AODA compliance and break down the key aspects to help you determine the necessity of an AODA-compliant washroom for your new commercial space.

What is AODA?:

The Accessibility for Ontarians with Disabilities Act 2005 (AODA) is a law that sets out a process for developing and enforcing accessibility standards for organizations in Ontario. Its aim is to enhance accessibility in Ontario by identifying and eliminating barriers for people with disabilities. This act covers 5 areas including: Customer Service Standards, Information and Communication Standards, Transportation Standards, Employment Standards and Design of Public Space Standards.

This Act aims to make things easier for everyone in Ontario by setting standards that organizations, whether they're public, private, or non-profit, have to follow. The big picture is to make the province more accessible and inclusive by 2025.

Building on the groundwork established by this act, the Ontario government took a significant step forward by expanding and clarifying its provisions consolidating all accessibility requirements in to the Ontario Building Code (OBC). This marked Ontario as the cool kid on the legislative block, making Ontario the trendsetter among provinces.

The new accessibility requirements can be found in Section 3.8 of the Building Code. It covers a range of minimum standards for universal washrooms, barrier-free paths of travel, adaptable seating, and power door operators.

What is an AODA Compliant washroom? (Universal Washroom) 

An AODA Compliant washroom, also known as a Universal Washroom, is an enclosed space designed to cater to individuals with diverse disabilities and those who may need the assistance of an attendant.

It is equipped with a barrier-free toilet, accessible sinks, supportive grab bars, soap dispensers, hand dryers, emergency response systems, automatic doors and prioritizes ample turning space to accommodate wheeled mobility devices.

For a full list of requirements check out: AODA Bathroom Standards Requirements In Ontario

Having an AODA-Compliant washroom offers a range of benefits for both businesses and individuals. Universal washrooms promote inclusivity by ensuring that all employees and clients, regardless of their physical abilities, can comfortably use the facilities. 

Do You Need an AODA Compliant washroom?

AODA requirements are not retroactive, meaning existing buildings are not obligated to incorporate the new features. However, the rules apply to most newly constructed buildings and buildings over five years old undergoing extensive renovations.

What is an extensive renovation you ask? Extensive renovations must meet all three conditions:

  1. Occur in an area larger than 300m2 (Approx. 3229 sq ft) 
  2. Include new interior walls/floor assemblies or ceilings
  3. Are within the main floor area close to the ground floor. The third condition allows for easier access for someone in a wheeled mobility device.

More information about extensive renovations can be found in Section 11.3.3.2 of the Building Code.

It's crucial to note that all three conditions must be met for the enhanced accessibility requirements in Section 3.8 to apply. Building owners and tenants should carefully assess their renovation plans to determine if Section 3.8 requirements are applicable.


For new buildings, one AODA Compliant washroom is required for every three floors, and one in all single-story buildings. These washrooms can be strategically placed in suitable locations within the buildings, typically guided by the advice of your architectural designer.

When planning your new commercial space, it's essential to assess your existing or potential bathroom facilities to ensure they meet AODA standards. Working with an experienced and qualified designer and contractor specializing in AODA-compliant construction, ensures that your final space adherence to all AODA requirements. This thorough approach emphasizes accessibility and inclusivity in your commercial design, creating a welcoming environment for everyone.

PLEASE NOTE that this document does not constitute legal advice and is meant only as a guide.

Sources: 

Ontario Building Code:

  • 3.8.2.3 - washrooms Required to be Barrier-Free
  • 3.8.3.9 - Water Closets
  • 3.8.3.11 - Lavatories
  • 3.8.3.12 - Universal washrooms